Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Because we work with global suppliers and warehouses, shipping times may vary depending on your location:

  • United States: 7–20 business days

  • Canada, UK, EU: 10–25 business days

  • Australia & New Zealand: 10–25 business days

  • Rest of World: 15–35 business days

⚠️ Please note: These are estimated delivery times. Delays may occur due to customs, holidays, or unforeseen circumstances.

Shipping Costs

  • Standard shipping is free on all orders (optional: you can add a free shipping threshold, e.g., “Free shipping on orders over $50”).

  • Expedited shipping (if available) will be calculated at checkout.

Tracking Your Order

  • Most orders include a tracking number. Please allow 3–7 business days after dispatch for the tracking information to update.

Customs, Duties & Taxes

  • We are not responsible for any customs fees, import duties, or taxes applied by your country. These charges are the responsibility of the customer.

Wrong Address Disclaimer

  • Please make sure your shipping address is entered correctly. We are not responsible for lost packages due to incorrect addresses provided by the customer.

Lost or Delayed Packages

  • If your package hasn’t arrived within 45 business days, please contact us at [your support email]. We will investigate and offer a solution (resend or refund depending on the case).